Are you playing the game, or just getting played?

Stephen Humburg: How to “WOW” Your Customer

In retail management for 30 years, I have developed my own successful method for REALLY satisfying a customer. Here we look at WOWING YOUR CUSTOMER to both impact customer satisfaction, and maximize the chance the customer returns to buy from you and/or your company.

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Stephen Humburg: How to “WOW” Your Customer (click here)